Updated 10 November 2026
Project enquiries
When you contact Straux, we use the information you provide—such as your name, email, company, optional phone number and project details—to respond to your enquiry and discuss the work. Form submissions are sent to our configured enquiry-handling service. An optional follow-up email preference is recorded separately.
Please do not send passwords, payment-card details, health information or other sensitive information through the contact form or assistant.
Straux AI Assistant and Google Gemini
Where enabled, the assistant is an AI service, not a human representative. Your chat messages and relevant conversation context are processed by Google Gemini to generate replies. The engine attempts to remove email addresses, phone numbers and other recognized contact details before storing chat text or sending it to Gemini. Automated redaction can miss information: avoid including personal or confidential details in chat.
Under Google’s unpaid Gemini API terms, submitted content and generated responses may be used to improve Google products and machine-learning technologies, and may be reviewed by people. Different rules apply to paid services and certain regions. See Google’s Gemini API terms and Google’s Privacy Policy for the applicable processing terms. Do not treat this chat as a confidential channel.
AI replies may be inaccurate. You can use our contact page or email hello@strauxtechnologies.com to speak with Straux without using the assistant.
Contact details and consent
The assistant collects contact details for follow-up through its separate consent form. Only after you agree are those details, your project information and a conversation summary sent to Straux’s CRM. Contact-form fields and consent-flow messages are excluded from Gemini requests. Contact consent does not authorize marketing unrelated to your enquiry.
Browser storage and service operation
The assistant uses this tab’s session storage for its conversation identifier and access token; it does not set assistant cookies. The engine keeps conversations temporarily and uses request information, including IP addresses, for abuse protection. Consented enquiries and any queued CRM handoffs are held separately for follow-up. Hosting and delivery services process technical request information needed to operate and protect the website.
The LeadOS screenshots show fictional sample data. They do not expose customer accounts, conversations or results.
Questions or data requests
To ask about information you have supplied, request a correction or deletion, or withdraw permission for future follow-up, email hello@strauxtechnologies.com. We may need information to identify the enquiry. Some records may need to be kept for legal or security reasons. Withdrawing follow-up consent does not undo processing that has already occurred.