Recommendation 04 · Sample client: regional charity, 60 staff
One page
We recommendBuy a SaaS CRM
| Option | Cost | Delivery | Time | Fit | Weighted |
|---|---|---|---|---|---|
| Buy a SaaS CRM | 3.80 | ||||
| Extend the current system | 3.60 | ||||
| Rebuild in-house | 2.40 |
- Because
- It is live in ten weeks, costs less over three years and the risks are known and contractable.
- Unless
- The team’s volunteer-rota process cannot be bent to fit standard workflows.
- How close
- 0.20 ahead of extend the current system. A clear call at these weights.